Backup Data (iOS)
![icloud](/ph/resources/images/general/backup-and-recovery/icloud.png)
After switch request, please back up your device in advance.
How to back up with iCloud
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Step 1
Back up ‘your existing device’ on iCloud.
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Step 2
Select iCloud Backup.
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Step 3
Select Back up Now to complete data back up.
Recovery Data (iOS)
![icloud](/ph/resources/images/general/backup-and-recovery/icloud.png)
After receiving your new device, please progress the data backup process
How to recover the device with iCloud
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Step 1
Turn on ‘your new device’ and connect to Wi-Fi network.
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Step 2
On App or data screen, please recover from iCloud back up.
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Step 3
Complete your recovery.
Backup Data (Android)
![google drive](/ph/resources/images/general/backup-and-recovery/google-drive.png)
After Switch request, please back up your device in advance.
How to back up with Google Drive
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Step 1
Back up ‘your previous device’ on Google Drive.
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Step 2
Select Backup.
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Step 3
Tap on the Backup now button to complete the back up.
Recovery Data (Android)
![icloud](/ph/resources/images/general/backup-and-recovery/icloud.png)
After receiving your new device, please progress the data backup process
How to recover the device with Google Drive
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Step 1
Run Setting on your new device.
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Step 2
Select Backup & restore
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Step 3
Toggle the switch next to automatic restore to complete back up.